This privacy policy outlines how COCKY® uses and protects any information provided by users on its website.

COCKY® is committed to ensuring that your privacy is protected. If we request certain information to identify you on your next visit, it will only be used in accordance with this privacy statement.

Note: Our privacy policy is subject to change at any time without prior notice. Please review it periodically to stay updated.

Collection of Personally Identifiable Information and Other Information

In compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we collect personal information necessary to provide our products and services. This may include:

  • Name and job title
  • Contact information, including email address
  • Demographic data such as postal code, preferences, and interests
  • Other relevant information for customer surveys and promotions

We collect this information:

  • Over the phone, in writing, in person, or via the internet
  • Directly from users wherever practicable
  • With explicit user consent

If you decline to provide certain personal information, we may be unable to offer specific services or maintain service quality.

Use & Disclosure of Information

We use your personal information to:

  • Provide requested products and services
  • Maintain internal records
  • Improve our offerings
  • Send periodic promotional emails, special offers, or other communications (with opt-out options available)

We do not sell, trade, or transfer your personally identifiable information to third parties, except in the following cases:

  • Trusted service providers assisting in operations, under strict confidentiality agreements
  • Compliance with legal obligations or to protect rights, property, or safety (ours or others)

Non-personally identifiable data may be used or shared for marketing, research, or analytical purposes.

Data Retention Policy

Personal data will be retained only as long as necessary for operational, legal, or regulatory requirements. Once these purposes are fulfilled, data will be securely deleted or anonymized, in accordance with applicable laws.

User Rights

As per Indian privacy regulations, users have the right to:

  • Access their personal data
  • Request correction of inaccurate information
  • Request deletion of their data (subject to legal retention requirements)
  • Withdraw consent for data processing at any time

Requests to exercise these rights may be directed to our Grievance Officer (contact details below).

Security Measures

We employ appropriate physical, electronic, and managerial safeguards to secure personal data against unauthorized access, disclosure, or misuse.

Cookies Usage

We use cookies to:

  • Analyze website traffic for improvements
  • Enhance user experience by remembering preferences

Users can modify browser settings to disable cookies; however, this may limit some website functionality.

Links to Other Websites

Our website may contain links to third-party websites. COCKY® is not responsible for the privacy practices or content of such external sites.

Your Consent

By using our website or submitting information, you consent to the collection and processing of your data in accordance with this Privacy Policy.

Any changes to this policy will be posted here for your reference.

Grievance Officer

If you believe any information we hold about you is incorrect or incomplete, please contact us. We will promptly correct any inaccuracies.Abrana Life Sciences Pvt. Ltd.
Nodal Officer: Abha Kawdal Rana
Grievance Officer: Abhinav Singla
Grievance Redressal Policy: View
Address: 919B, 9th Floor, Unitech Arcadia, Sector – 49, Gurgaon, Haryana – 122018
Phone: +91 98715 28440
Email: care@cockylife.com
Office Hours: Mon to Fri (10:00 – 18:00 IST)